THE PEST KNOWLEDGE CENTRE
Understand the pest.
Know your next step.
Clear, practical information for homes and businesses. Explore signs of activity, learn useful facts and find out when to ask for help.
Photograph credits in the guideINSECTS / CLIENT GUIDEBed bugs
Identification, signs, bites, preparation, treatment and prevention.
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Photograph credits in the guideRODENTS / CLIENT GUIDERats
Signs around your home and garden, common access routes and prevention.
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Photograph credits in the guideRODENTS / CLIENT GUIDEMice
Small clues, hiding places, food sources and safe cleaning.
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Photograph credits in the guideINSECTS / CLIENT GUIDEHousehold insects
Fleas, cockroaches and carpet beetles: facts and first steps.
Read the guide ↗Not sure what you’ve found?
You don’t have to identify the pest yourself. Share a clear photo, tell us where you found it and include your postcode. An inspection can help establish what is happening.
Ask about an inspection ↗Facts are checked against the sources linked within each guide. Last checked: 3 October 2026.